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Frequently Asked Questions

Product specifications

How can we help you? Read our frequently asked questions.

  • What’s in the box?

    The e-Videns-i Package (complete box) (part number: EVI1010000) includes the following:

    • e-Videns-i VCI + OBD Data Link Cable (160 cm) 
    • e-Videns Security Dongle 
    • e-Videns-i Cable Clip 
    • General USB Cable (180 cm) 
  • What are the system requirements for PC, Laptop and Tablet?

    The software should be installed onto a Windows based PC, Laptop or Tablet. The recommended system specifications are:

    • Intel Processor, i-core, 1.6Ghz or better (not in Turbo mode)
    • Windows 7, Windows 8 (Win 8.1) & Windows 10.
    • 4 GB RAM (depending on operating system)
    • 4 GB free hard disk space
    • Screen with resolution 1440 x 900 or better
    • Internet connection (2Mbps or more). You can check the speed of your internet connection and mobile coverage by visiting
    • Bluetooth (SPP)
    • Microsoft .NET Framework 4.5
    • Adobe Acrobat Reader 8.0 or later
    • Both 32-bit and 64-bit operating systems are supported, note that 64-bit OS require special handling during installation of USB drivers.
    • The program can only be started from accounts with administrator or limited user rights. It is not possible to start the program from a Guest account.
    • USB connection is also available, however, we recommend wireless connection via Bluetooth for ease of use.
  • Where do I find the necessary additional programs?

    You can find the necessary programs from the websites below: - Microsoft .NET Framework 4.5 - Adobe Acrobat Reader Since the e-Videns operation is protected via a USB dongle you can install and run the e-Videns software onto multiple devices in your workshop (as long as the dongle is inserted during installation and operation).